SpyderX calibration for Mac & laptop screens: troubleshooting

Troubleshooting

If you’ve ended up at this page, you must be frustrated, and I don’t blame you. Calibration should be a straightforward process, but for a small unlucky minority, it’s a PITA. Something must be wrong somewhere.

Here are a few things to consider …

  • Ask yourself frankly if it’s a good enough screen. This is particularly relevant if you have a cheap PC laptop, or all-in-one. Those things just aren’t very good, you know?
  • Are you sure you chose the correct “Display Technology”?  If you chose “Standard” but your screen is really “General”, for example, that will throw things off.

Even if you don’t have very good screen, let’s not run out to the computer store straight away …

  • Is there another computer in your house you can try calibrating? It would be good to check that the calibrator itself is ok. Heck, even if you have to drive over to your BFF’s house and try calibrating their computer, it’s worth the drive. Have a wine and a gossip while you’re there.
  • Is there desktop screen in your house you can plug in to your computer and try calibrating? If a different screen gave the same bad results, it might point to the problem being in your computer itself.
  • (If you try plugging in a desktop screen, make sure you use a modern cable, not a VGI cable.)
  • It might be your graphics card. Have you checked for updates to your graphics card drivers?
  • Yet again I have to ask this – are you sure it’s not your light? Bad light can make print matching impossible.

Ask for help:

  • Contact Datacolor. They’re the experts, after all. Hopefully they’ll be able to identify your glitch and straighten it out.
  • Feel free to post in Ask Damien so we can troubleshoot together.